Saco
Local Public Transport and Coach Hire Services.
Saco srl is a company that operates mainly in the local public transport sector, although it also provides coach hire services with driver. Saco connects Somma Lombardo with its neighbourhoods, Gallarate with adjacent municipalities and Malpensa.
The company also runs a transport service that connects Gallarate railway station and Malpensa airport, a service that is particularly appreciated by people that fly in/out of Malpensa or work at the airport.
Routes
GALLARATE /
MALPENSA /
CASTELNOVATE
Connects Gallarate railway station with Castelnovate, stopping at Cardano Al Campo, Malpensa airport, Case Nuove and Vizzola Ticino, every hour.
SOMMA LOMBARDO/
MADDALENA /
CASENUOVE /
MALPENSA /
CASTELNOVATE
con DEV. STABILIMENTI AGUSTA
From Monday to Saturday it connects Somma Lombardo with Castelnovate, stopping at Maddalena, Case Nuove, Malpensa, Vizzola Ticino with a diversion to the Agusta buildings.
SOMMA LOMBARDO/
COAREZZA
From Monday to Friday it connects Somma Lombardo with Coarezza. Also includes the Thursday market routes.
Special Rates
To encourage the use of public transport, the Region of Lombardy has introduced new discounted tickets and season tickets called "Io Viaggio". Approved with Regional Government Decree 1204 of 29 December 2010, there are three types of tickets:
Io viaggio ovunque in Famiglia
Passenger Rights
Dear Customer, by clicking on the link below you will be able to access the document of the Passenger Rights Regulations 181/2011.
Moreover
Customers are informed that it is possible to submit reports to the Transport Regulation Authority, pursuant to Regulation (EU) no. 181/2011, about the rights of bus passengers (N.B. Only after 90 days from the complaint to SACO S.r.l.) by registered post at Via Nizza n. 230, 10126 - Turin, or an e-mail to one of the following e-mail addresses:
- pec@pec.autorita-trasporti.it
- reclami-bus@autorita-trasporti.it
or by using the electronic access (Site), available on the Authority's website.
For more information visit the website www.autorita-trasporti.it
Submit a complaint
You can submit a complaint by sending this form by registered mail or by PEC/e-mail:
Alternative dispute resolution – activate the ART platform
News 2447 (April 3) - Reference is made to what was previously communicated (most recently, see Anav news 3.6.2023) to report that the «ConciliaWeb», the telematic tool adopted by the Authority for the non-judicial resolution of disputes between users and economic operators of transport services (see Anav circular 50/2023). The Rules of ADR procedures adopted by ART provide, in fact, that, before turning to the judge, it will be necessary to attempt conciliation before the ART "Conciliation Service", or, alternatively, before the Chambers of Commerce adhering to the ART-Unioncamere Convention, or other ADR body pursuant to the Consumer Code. For the bus transport sector, the possibility remains for the user to submit second-instance complaints to the Authority, for the purpose of exercising its sanctioning powers for violations by carriers of the Community Regulation on the protection of human rights . Accreditation to the «ConciliaWeb» platform by economic operators in the sector and consumer associations is in progress. Finally, we point out the email address made available to the ART where requests for clarification on the functioning of the platform and assistance can be made (Supporto_conciliaweb@autorita-trasporti.it). For more information, consult the ART conciliation service section.
Whistleblowing reports
The internal channel for handling reports is implemented through a digital platform available at the following page:
Certifications
- Mobility Policy
- General Travel Conditions
- ISO 9001-2015
- ISO 45001-2018
- Model 231
- Ethical Code 231
- Integrated Policy
- Transparent Administration - Financial Statements
- Transparent Administration - Certificate
Contacts
SACO Srl
Operational Headquarters74 Giusti Street
Somma Lombardo (VA), 21019 Tel 033 1258411
Mail: info@airpullman.com Registered Office
9 Fermi Street
Assago (MI), 20090 Data protection
privacy@airpullman.com